Contractor Law Question
Question:
My company is the primary contractor for a major cable tv company in California. We do door to door sales of this company's products. We are having problems with the marketing manager because she was hired from a different field and has no clue how to manage what we do. Before her we were doing great, now we don't even want to work there and are pulling out.

They generate an invoice that is sent to us and we in turn use it to pay our sales people. If you think about it, it's actually being done in reverse. We should be telling them the work performed and generating the invoice, but they are actually generating an invoice for us and telling us what they will pay on.

As stated earlier we are leaving the project, but they are now holding our invoice and will not send it to us. Now we will have a very hard time getting our salespeople paid by Friday without this information. They say they will give  us the invoice when we turn in a set of keys they gave us to open cable boxes in their system. My question is, can they hold our invoice hostage until we return the keys? The keys are with our project manager, and he is out of state on business, we were not expecting this so we never told him to turn them in. We gave a month notice about leaving and we still have 2 weeks left on the notice so it got us by surprise. Does anyone know if this is something they can legally do?

Answer:
- My company is the primary contractor for a major cable tv company in - California. We do door to door sales of this company's products. We are - having problems with the marketing manager because she was hired from a - different field and has no clue how to manage what we do. Before her we were - doing great, now we don't even want to work there and are pulling out.

- They generate an invoice that is sent to us and we in turn use it to pay our - sales people. If you think about it, it's actually being done in reverse. We - should be telling them the work performed and generating the invoice, but - they are actually generating an invoice for us and telling us what they will - pay on.

- As stated earlier we are leaving the project, but they are now holding our - invoice and will not send it to us. Now we will have a very hard time - getting our salespeople paid by Friday without this information. They say - they will give  us the invoice when we turn in a set of keys they gave us - to open cable boxes in their system. My question is, can they hold our - invoice hostage until we return the keys? The keys are with our project - manager, and he is out of state on business, we were not expecting this so - we never told him to turn them in. We gave a month notice about leaving and - we still have 2 weeks left on the notice so it got us by surprise. Does - anyone know if this is something they can legally do? Does the customer have an obligation to give you an invoice?  If that obligation arises from a contract, then they don't have the right to withhold the invoice.  You can sue for breach.  But if the customer has no contract obligation to give you an invoice, then an obligation probably has not been created by their past practices.  "Course of Performance" and "Course of Dealing" are legal concepts which give weight to the manner in which the parties have acted in performance of a particular contract, or in their past dealings.  But evidence of past performance or dealings is relevant only in interpreting a contract.  The concepts don't create obligations.  If the contract is ambiguous about the customer's obligations, Course of Performance evidence can be used to resolve the ambiguity.  But if there is no ambiguity, Course of Performance evidence is not relevant or admissible.

Regardless of what the answer is concerning the customer's obligations, get the project manage to UPS the keys to you today.


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