Question:
ion
1: I am a novice as a consultant
and therefore need some advice.
In the past, when I have worked
as a consultant, it was by chance
that I got to work as a consultant.
Now I would like to find clients
myself. How should I start
?
I have a fairly good background
in the area, but my experience is
mostly academic. I
have several well known papers,
one edited book that was
printed several months back, and
will be organizing an international
conference (most of the participants
are academics). We plan to
give short courses after a few months.
Can someone suggest how I
could start as a consultant
?
Answer:
Reply 1: If you are starting
as a consultant, you are starting
a small business
and should treat the startup
as such.
A business
needs to consider having both a
business
plan and a Strategic Business
Plan. A business
should have both (if seeking
capital from outside sources), but
a Strategic Business
Plan is an absolute necessity (if
you plan to be successful).
A business
plan, by itself, is generally a
marketing tool used to convince
potential investors that you are
a worthy vehicle for their investment.
It requires SOME of the same
front-end planning that is
required for a Strategic Business
Plan, but is a different document
with a decidedly different purpose
and audience.
I use the following construct with
my clients: A Strategic Business
Plan details what business you "really"
are in ("Purpose"
or "Mission"); your assessment
of the relevant business environmental
elements; your assumptions about
the future ("Assumptions");
your business goals ("Goals");
your business strategies
("Strategies") you will
use to achieve your Goals; and detailed
action plans ("Action Plans")
to convert your intentions to realities.
The Strategic Business Plan
guides your daily/weekly/ monthly/annual
allocations of resources (money/time/effort)
to your various business activities
and ensures that your expenditures
of those resources have some coherency
that facilitates your achieving
your desired business ends (Goals).
Periodic (I use annually as
an a-priori frequency) reassessment
of these elements is required to
ensure that your strategic planning
stays attuned to changing business
environmental conditions and opportunities.
I haven't seen any software
that I believe adequately leads
a small business or association
through the essentials of Strategic
Business Planning. Taking
the complex processes used by larger
companies, and appropriately tailoring
them to small businesses, which
operate with limited excesses of
time, funds, and effort, is a niche
capability.
Your statement of Mission or Purpose
is the critical starting point and
should require a great deal of HARD
thinking on your part, because it
is the keystone for all that follows
in building your Strategic Business
Plan. It should specify what your
(consulting)
business
will provide and to whom, irrespective
of changes in profits, numbers of
employees, changes in political
environments, physical location,
tax and operating laws and regulations,
etc. The WHAT YOU SELL part
can be very tricky to figure out
(e.g., the president of Revlon reportedly
revealed that, although Revlon manufactures
and distributes cosmetics, what
they really sell is HOPE). Your
Purpose or Mission statement significantly
constrains or enhances the way you
view your consulting
business
and the challenges and opportunities
that arise.
The remaining parts of Strategic
Business
Planning are equally easy -- but,
in response to your question,
this is where you have to start.
Question
2: Since you draw a distinction
between a strategic plan and a business
plan (the latter for sourcing funding)
are you then suggesting the strategic
plan is so intimate-confidential-proprietary,
that it is not suitable for disclosure
to a potential investor? This
is largely an academic point, but
you've got my intellectual curiosity
up. Our experience is that
for any major funding, the investor
will undertake a due diligence study
such that all the nitty gritty gets
disclosed.
I do in fact agree that a plan oriented
toward sourcing funding would have
some different characteristics from
that of a management document. However,
I would distinguish between the
two predicated on what is suitable
for disclosure to internal management
and employees, and also on style.
As I interpret your post,
it suggests that a business plan
is marketing oriented and therefore
lacks or masks disclosure that most
savvy investors would insist on
knowing (the strategic plan elements
in your scenario)before making an
investment.
Reply 2: I make the distinction
between a business
plan and a Strategic Business
Plan, not because there HAS to be
such a distinction, but because
I find such a DE FACTO distinction
in practice.
Ideally, I would expect to find
a completely worked Strategic Business
Plan in advance of any preparation
of a quest for external funding
from investors. I would expect such
investors to want to see that the
prospective investment vehicle had
already worked out the details that
would convince one that the business
person understood what business
they are in; the business
environmental forces in play, or
likely to be able to be brought
into play; the weaknesses existing
and the factors being used to buttress
against those weaknesses; the goals
that the business
person will be trying to achieve;
and strategies and action plans
detailed enough to have some substantial
chance of achieving the desired
ends (thereby making the business
successful and making the investment
vehicle profitable for the investors).
Then the business
person bases the quest for funding
upon the Strategic Business
Plan, presenting the facts and tailoring
the language and format to the audience
of potential investor(s), be they
banks, individuals, other institutions,
etc.
But because this plan may exist
at some point in time (i.e., when
seeking funding) does not ensure
that the plan is used as a living,
breathing, enduring document that
actually influences the allocations
of resources (funding, of course;
but also time and effort) on a CONTINUAL
basis. Neither does it ensure
a periodic reassessment of the plan
from the top down -- not just the
action plans, but also the environmental
factors, assumptions, goals, etc.
I see those as essential elements
of what I call a Strategic Business
Plan.
I would submit that the best businesses
are those that have used a carefully
constructed Strategic Business
Plan to prepare a business
plan, and then continue to use their
Strategic Business
Plan on a practical basis.
I see no need for the details of
a Strategic Business Plan to be
hidden from those who are expected
to carry it out. I would submit
that letting such individuals know
the details makes it a whole lot
easier for them to conduct their
activities in coherence with the
intentions of the Strategic Business
Plan. I really believe in
the "band of brothers"
approach to conducting the business
according to a Strategic Business
Plan. If you expect people
(line managers and workers) to carry
out the elements of the Strategic
Business Plan, then it's easier
to do if those people have participated
in the formulation of the Plan,
can find some of their own ideas
in the Plan, and thereby have some
vested ownership of the Plan. This
is the approach used in "open"
corporations that reveal the operating
books to their employees and empower
them in addressing necessary changes
and preserving advantages and opportunities.
The degree to which business
owners/partners/officers can increase
their powers by releasing ownership
and control of operating/strategic/
planning details is an individual
decision for each business
-- but it has a powerful effect
upon how the business
can progress toward its goals within
its corporate culture and its environmental
culture.
Often, I find that if a business
is not seeking funding, then they
don't go through the hard work of
preparing a Strategic Business Plan,
let alone keep it updated and workable.
I see this as an often fatal
flaw of a small business or association It
matters not whether the concern
is for- or not-for-profit.