Question:
I'm new to Conference
Calling,
and when I looked at the orange
website, noticed that under FAQ,
it said:
Can I use my inclusive minutes for
conference
calls? Inclusive minutes can't be
used for Conference
Calling
What do Orange define as Conference
Calling,
all calls or all except the first
initial call (so free with inclusive
minutes) except additional calls
which are (chargeable).
How do they tell? or how does there
billing system work/charge for it?
The bit I can't understand is, to
make a Conference
Call, first you need to place the
initial call, so at this point I
have one call in progress, which
is being taken from my free minutes.
Then I place call two, what happens
at this point ? does this now effect
call one, and stop it from being
taken out of the free minutes, (now
chargeable) the time I initiated
call two.
Or is call one still free (taken
out of my free minutes) then only
additional calls are chargeable?
Answer:
Can I use my inclusive minutes
for conference
calls? - Inclusive minutes can't
be used for Conference
Calling
Nonsense.
Or at least, it was nonsense when
I was on Orange. As long as the
call(s) would normally be "included"
if I dialed them, they're "included"
when I conference call them. However,
I was on an old Talk tariff, and
it was 4 months ago when I was last
with Orange, they may (perhaps not
surprisingly) have changed those
rules too.
What do Orange define as Conference
Calling,
all calls or all except - the first
initial call (so free with inclusive
minutes) except - additional calls
which are (chargeable). All calls
that participate in the conference.
I believe that minutes *do*
count for conference
calling,
which explains away this point.
How do they tell? or how does there
billing system work/charge for it?
Charges for
x many calls at x rate,
all listed.
Then I place call two, what
happens at this point ? does this
now - effect call one, and stop
it from being taken out of the free
minutes, - (now chargeable) the
time I initiated call two.
Possibly,
the billing system could cope with
that (in the same way it caters
for calls that "run out"
of inclusive minutes part way through
(shown as parttalk), however, when
I was with them, it all came out
of my minutes.
Who knows? Someone with a bill maybe?
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Here's a thought, what about call
waiting? Suppose I'm on an - incoming
call and receive another one, I
take it using call waiting, - putting
call 1 on hold. Can I then join
the two incoming calls - together?
You can, if you have conference
calling enabled by Orange. In fact
you can have up to 5 calls joined
together and all of them can either
be incoming or outgoing.
To add an incoming call - call will
come in via call waiting, so join
it onto the conference.
To add an outgoing call - put conference
call on hold, call number and, once
connected, join it to conference